Securus Technologies is a firm that provides criminal justice solutions and communication services to inmates for public safety. Recently, this firm announced its intention to unveil several reports highlighting integrity breaches and wrongdoings of Global Tel Link. Global Tel Link is one of top providers of telecommunication solutions and services. According to Securus Technologies, exposure of the wrongdoings will enable Global Tel Link do away with overcharging instances and provide services of high integrity for inmates in the future.
What the Report Entails
The first report to be released connects to the time when GTL provided outbound telecommunication services to Louisiana Department of Corrections. It is revealed that the clocks used in GTL telephones were programmed to overcharge thousands on inmates by adding extra time for every single call made. Additionally, the call rates were much higher than what the rate caps allowed. The call charges were inflated due to double billing of charges paid by regular individuals. Unfortunately, this was clear that these actions by GTL were fully deliberate. This ended up costing Louisiana taxpayers more than one million dollars due to the overcharges.
Securus Technologies hopefully feels that exposing these unethical practices by GTL will go a long way to not only help GTL adapt ethical practices but also other telecommunication companies within the corrections industry.
About Securus Technologies
Securus Technologies aims at serving the public safety and is located in Dallas, Texas. It serves one million inmates and more than 3000 corrections agencies across the nation. This great organization is quick at providing emergency responses as well as monitoring of services to ensure that lawful practices are being implemented on ethical grounds. Securus Technologies aims at preventing exploitative practices throughout the correctional industry by releasing the reports. This will help promote top public safety as well as improve practices.